Once you return the defective part to the manufacturer and it is determined to be defective under warranty, we will credit your account with the full purchase price, excluding shipping. If you need a replacement part urgently, you can choose to purchase a new part in advance. Please note that these policies are set by the manufacturer and cannot be revised or exceptions made. RETURNS UNDER MANUFACTURER’S WARRANTY:įor manufacturer's warranty requests, we offer two options. Please do not hesitate to contact us if you have any questions or concerns. We reserve the right to deny a refund if the products and/or equipment are not returned in new and resalable condition, or if the return is not received within the specified time frame. Our team will provide you with a return merchandise authorization number, which should be written on the return packaging. To initiate a return, please contact our Customer Service Department at or call us at. Special order items are not returnable or refundable. If the product is returned after the 15-day window, the return authorization will be canceled, and no refund will be issued. Please ensure that all returned purchases are insured for an amount no less than the value of the products and/or equipment. Once the return is approved, you have 15 days to return the product. Please note that you are solely responsible for all return costs, including shipping fees and insurance charges. The products and/or equipment must be in new and resalable condition, including all parts and the original packaging. To receive a full refund, you must email us at within thirty (30) days of receiving your purchase. If you are not satisfied with your in-stock purchase, we offer a full refund, minus shipping costs. We want you to be completely satisfied with your purchase. Operation voltage: 12-24 VAC/VDC – auto adjusting.Current draw: 108 mA maximum (add 30 mA for each additional relay).Tamper loop functionality mode: 212, 232.Durable metal Braille alpha-numeric keys.One-piece housing suitable for wall, post, or gooseneck mounting.Indoor/outdoor self-contained brushed metal housing, weather-resistant.Suggested mounting includes gate goosenecks, post, concrete walls, etc. The ruggedized keypad’s housing can be mounted to a variety of surfaces. There is also an internal sounder that is used to indicate key press feedback. The ruggedized keypad uses all-metal Braille and alpha-numeric keys. The ruggedized R style 212R keypad features a cast aluminum housing and all-metal faceplate that has been treated with polyurethane to increase its protection from corrosion. The housing has been designed to mount directly on a standard single-gang electrical box, or to most flat surfaces. There is an internal sounder that is used to indicate key press feedback, and a bi-color LED to indicate operation. The sealed environment 212SE style keypad features a brushed metal housing that has been treated to resist corrosion and an all metal Braille, alpha-numeric keypad. Linear Indoor and Outdoor Surface-mount Keypad 212SE/212R
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